Free Shipping On Orders $70 or More!

Shipping & Returns

Our Shipping policy

You can trust that your order will be quickly processed and safely delivered. We make every attempt to ship within 48 hours. If you’d like to know the estimated shipping time before you place your order, call 800-325-2511 or email info@carenotes.com.

Orders requiring more than one package will only incur one shipping charge. We can ship products anywhere in the United States using the USPS or FedEx. Our shipping charges are determined by the total weight of your order. Rates are based on shipping destination zip codes.

We offer free shipping on orders over $70, for orders in the continental United States. Your shopping cart total must be $70 before any taxes, fees or discounts. The option for free shipping will not appear until your subtotal is $70. Your free shipping order must be sent to one address.

Free shipping and flat rate shipping applies only to the contiguous United States. Estimated delivery dates for free shipping are not guaranteed. Destinations noted below are not included in Free Shipping or flat rate offers.

Regular shipping costs will apply to addresses in Hawaii, Alaska, Puerto Rico, Guam and Canada. We offer a choice of USPS and FedEx for shipping as well as choices for delivery speed.

Customers who choose next day, second day, or three-day shipments will be charged actual higher-rate shipping charges.

Actual shipping and handling is charged to APO or FPO addresses.

Our Return policy

If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty (30) days of the purchase date will be credited in the same form as the original payment type.  The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below.

CareNotes

200 Hill Dr.

St. Meinrad, IN  47577

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